Shipping policy

 

You’ve made an order; our team will carefully collect your My Blackout Blind from the clouds and package it with hugs and love, so please allow up to 24 hours for our team to pick up and pack your order. 

As soon as your order is sent, you will receive a shipping confirmation email from us, complete with a tracking number, so you can follow it's magical journey.

Orders above $200 need a signature. Orders under $200 may be left in a safe spot or taken to the nearest post office if you're not home.

How long does shipping take?

Standard Shipping: Free standard shipping. Delivery with Australia Post is estimated to take 3-5 business days after your order has been picked and packed.

Express Shipping: The fee for express shipping within Australia remains at $9.95. This service aims to deliver your order within 1 to 2 business days across Australia.

How do I track my order?

Yay, time to celebrate – it’s on its way! After we pass your order to Australia Post, we will send you a shipping confirmation email which will have a ‘Track Order’ button. This will take you directly to the Australia Post site so you can follow the live tracking updates!

Do we offer Express shipping?

Yes! We are pleased to offer express shipping options through Australia Post for our customers who need faster delivery service. The estimated express shipping time is 1 to 2 business days, depending on the destination in Australia.